Privacy Policy & Terms of Service

Welcome to TopFlicks! We place a high priority on the privacy and protection of users' personal information. This document combines our Privacy Policy and Terms of Service to clarify how we collect, use, store, and safeguard your personal information, as well as the rules governing your use of our app. Please carefully review the following before using our services.

1. The Agreement & Parties

These terms constitute a legal agreement between you (referred to hereinafter as "you", "your," or "user") and HONG KONG MEIRI TECHNOLOGY LIMITED (located at Room 1801, Easey Commercial Building, 253-261 Hennessy Road, Hong Kong), including its parent company, subsidiaries, and affiliated entities (referred to as "we," "us", or "our"). This agreement governs your use of the TopFlicks application and related short video/drama services.

2. Scope of Policy

This privacy policy applies to personal information collected and processed when you use the TopFlicks application and services across supported mobile operating systems and app stores.

3. Data Collection

We may collect the following categories of information to provide and improve our services:

• Account Details: Basic profile information associated with your account (such as nickname, profile picture, or email when signing in via Google Single Sign-On or Sign in with Apple).
• Device Details: Technical information including device model, brand, operating system version, unique device identifiers, and network information.
• Usage & Analytics Data: In-app behavior, playback logs, interaction records, and performance diagnostics to optimize viewing experience.

3.1. Single Sign-On (SSO) Data

When you choose to log in using Third-Party Single Sign-On services (such as Google OAuth or Sign in with Apple), our application accesses basic user profile information (such as your account email, user ID, and public profile details) authorized by you via the respective platform API. We only access this data with your explicit consent and strictly use it to create, authenticate, and manage your TopFlicks account. We do not access, store, or process unauthorized cloud, mail, or personal data from these platforms.

4. Use of Information

The information we collect is used primarily for the following purposes:

• Service Provision: To deliver short video content, manage account authentication, and process in-app orders/subscriptions.
• Experience Optimization: To analyze viewing preferences, troubleshoot technical bugs, and enhance app stability and UI performance.
• Security & Compliance: To prevent, detect, and investigate fraudulent activity, security breaches, or violations of our terms.
• Customer Support: To respond to inquiries, process feedback, and resolve operational issues.

5. Information Sharing and Disclosure

We will not sell, rent, or transfer your personal information to third parties, except in the following circumstances:

• With Your Explicit Consent.
• Trusted Service Providers: We may share minimal necessary data with compliant third-party partners (such as payment processing gateways, analytics providers, and cloud hosting services) strictly under confidentiality agreements.
• Legal & Regulatory Compliance: When required by applicable laws, legal processes, or administrative/judicial authorities.

6. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to These Terms or the breach, termination, or invalidity thereof shall be submitted to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The tribunal shall consist of one (1) arbitrator, and the arbitration language shall be English.

7. Information Security

We implement reasonable technical, organizational, and physical security measures (including TLS/HTTPS encryption for data in transit and encrypted database storage for sensitive data) to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

8. Your Data Rights & Account Deletion

You have the following rights regarding your personal data:

• Access and Correction: You may review and update your account information directly within the app.
• Account Deletion & Data Removal: You have the right to request the deletion of your account and associated personal data. You may submit an account deletion request through the app settings or by contacting us via email at huliss@xgmri.com (for iOS users) or huslingly009@gmail.com (for Android users).
• Withdraw Consent: You can withdraw authorization for data collection at any time, though this may limit your ability to access certain features.

9. Auto-Renewal & Subscriptions

If you purchase auto-renewable subscriptions or virtual items within TopFlicks:

• Payment: Purchases will be charged to your Apple ID Account or Google Play Account upon confirmation of purchase.
• Renewal: Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current billing period. Your respective store account (Apple ID or Google Play) will be charged for renewal within 24 hours prior to the end of the current period.
• Cancellation: You can manage and cancel auto-renewal subscriptions at any time through your App Store Account Settings or Google Play Store Account Settings after purchase.

10. Refund Policy

Refund Request: If you encounter issues with virtual items or subscriptions, you may submit a refund inquiry via our customer support channels or via email with supporting evidence.

Review Process: For purchases made through the App Store or Google Play Store, refund requests and processed transactions are subject to the respective platform rules and terms. You may also request a refund directly through Apple's official service channel (reportaproblem.apple.com) or Google Play's system in accordance with their consumer policies. Supplemental materials requested by support must be submitted within 1 calendar day to maintain active application status.

11. Children's Privacy Protection

TopFlicks is not directed at children under the age of 18 (or the legal age of majority in your jurisdiction). We do not knowingly collect personal information from underage users. If we become aware that an underage user has provided personal data without parental consent, we will take immediate steps to delete such information.

12. Non-Discrimination Policy

We promise not to discriminate against any user for exercising their legal privacy rights, including denying service quality or altering prices.

13. Contact Us

If you have any questions, comments, account deletion requests, or feedback regarding this Privacy Policy and Terms of Service, please contact us at: